Complaints Procedure
We advise you to first report complaints to us by sending an e-mail to info@theemutsshop.nl
If this does not lead to a solution, then it is possible to register your dispute for mediation via Stichting WebwinkelKeur.
It is also possible for EU consumers to register complaints via the ODR platform of the European Commission. The ODR platform is available at http://ec.europa.eu/odr.
If this does not lead to a solution, then it is possible to register your dispute for mediation via Stichting WebwinkelKeur.
It is also possible for EU consumers to register complaints via the ODR platform of the European Commission. The ODR platform is available at http://ec.europa.eu/odr.
Wim and Nora, your hosts.